Custom website vs Squarespace/Wix: which is right for your business?
We're going to give you the honest answer — including when a website builder is actually the right call, and when it's costing your business more than you realise.
The honest take
Most web agencies will tell you to ditch Squarespace. We're not going to do that. Sometimes it's the right tool. But often, it's quietly costing you.
Here's how to actually decide.
When Squarespace/Wix makes sense
- You're pre-revenue — Not yet making money, just need an online presence
- You're testing a concept — MVP before investing in real infrastructure
- Budget is under $1,500 — Can't justify custom yet
- Content updates are rare — Set and forget
When custom wins
Performance
Website builders load a massive amount of JavaScript, plugins, and platform overhead. Custom-coded sites can be 3-5x faster. This matters for:
- Google rankings — Core Web Vitals are a ranking factor
- Conversion — A 1-second delay costs ~7% of conversions
- Mobile users — Where most of your traffic is
Design freedom
Squarespace templates look like Squarespace templates. Your competitors use the same ones. Custom design means your site looks like your business — not a template with your logo on it.
SEO control
Full control over page structure, metadata, schema markup, URL architecture. Squarespace is limiting in ways you won't notice until you're trying to rank.
No platform dependency
When Squarespace raises prices, kills a feature, or goes down, you're stuck. Custom code lives on your hosting. You own it.
The honest comparison
| | Squarespace/Wix | Custom | |---|---|---| | Speed | Slow-medium | Fast | | Design | Template | Unique | | SEO | Basic | Full control | | Cost | $30/mo ongoing | One-time investment | | Ownership | Platform owns it | You own it | | Maintenance | Platform handles | You or agency |
Our recommendation
If you're a real business — established, trading, wanting to grow — custom is almost always the right answer. The monthly Squarespace fee often costs more long-term than a custom site investment.
Talk to us about what makes sense for your business.